This Privacy Policy explains how we collect, use and protect personal information when you interact with Jammy Monkey. We take user privacy seriously and set out below the categories of data we handle, how we use it, the safeguards we apply and the rights you can exercise regarding your information.
We collect personal information you provide when registering an account or contacting us, including name, date of birth, address, email address and verified identity documents where required. Account credentials and contact details are held to manage your relationship with us and to meet verification obligations.
Technical information is collected automatically when you use the site, such as IP address, device and browser type, operating system, pages visited and interaction data. This helps us keep the site secure, improve performance and present content that works on your device.
We record transactional information connected to your account activity, including deposits, withdrawals, game activity and payment method details. Transaction records are retained to support account management, dispute resolution and fraud prevention.
We use personal and technical data to provide, maintain and improve our services, to verify identity, to process payments and to prevent and detect fraud. Transactional data is used to process your requests and to keep an accurate account history. We also use non-identifying data for analytics and service development.
We store information on secure systems and limit access to authorised staff and service providers on a need-to-know basis. Reasonable technical and organisational measures are in place to protect against unauthorised access, loss or misuse. Where we work with third-party providers, we require appropriate security and confidentiality safeguards.
We use cookies and similar technologies to remember preferences, support login sessions, measure site performance and deliver relevant content. Some cookies are essential for account functionality, while others support analytics or marketing. You can manage cookie preferences through your browser or the site cookie settings.
You have rights to access personal information we hold about you, to request correction of inaccurate data and to object to or restrict certain processing. You may also ask us to erase your personal information, subject to any legal or regulatory retention requirements that apply.
To access, correct or request deletion of your personal data, contact our customer support through your account area or by using the contact options provided on the site. We will respond and take action in line with applicable data-protection requirements and internal procedures.
We share information with service providers who perform functions on our behalf, such as payment processors, identity-checking suppliers and analytics vendors. We may also disclose data where required by law or to prevent fraud and protect our rights. Service providers used by JammyMonkey are contractually obliged to maintain confidentiality and security of your data.
We may update this policy to reflect changes in our services or legal requirements. When we make material changes we will publish a revised version on the site and notify account holders through available communication channels. Please review the policy periodically to stay informed about how we handle your data.
